1.1. “Karzoun Chat” refers to our SaaS platform that provides WhatsApp Business API management, CRM, chatbots and automations, promotional messages, WhatsApp API integration, conversations management, and automated messages for e-commerce stores.

1.2. “User” refers to any individual or entity that accesses or uses Karzoun Chat.

2. Use of Karzoun Chat

2.1. Eligibility: By using Karzoun Chat, you represent and warrant that you are at least 18 years old and have the legal capacity to enter into a binding agreement.

2.2. Account Registration: To access and use Karzoun Chat, you must create an account. You agree to provide accurate and complete information during the registration process and to keep your account information up to date. You are responsible for maintaining the confidentiality of your account credentials and for any activities or actions taken under your account.

2.3. Acceptable Use: You agree to use Karzoun Chat in compliance with applicable laws and regulations. You shall not use Karzoun Chat for any unlawful or unauthorized purpose. Additionally, you shall not engage in any activity that may harm, disrupt, or interfere with the functioning of Karzoun Chat or its users.

3. Intellectual Property

3.1. Ownership: Karzoun Chat and all associated intellectual property rights, including but not limited to copyrights, trademarks, and trade secrets, are owned by Karzoun Media Marketing and Digital Services. You acknowledge that you do not acquire any ownership rights by using Karzoun Chat.

3.2. Limited License: Subject to your compliance with these Terms and Conditions, Karzoun grants you a limited, non-exclusive, non-transferable, and revocable license to access and use Karzoun Chat for its intended purpose.

3.3. Restrictions: You shall not copy, modify, distribute, sell, lease, sublicense, reverse engineer, or create derivative works based on Karzoun Chat or any part thereof, unless expressly permitted by Karzoun in writing.

4. Privacy and Data Security

4.1. Privacy Policy: Your use of Karzoun Chat is subject to our Privacy Policy, which outlines how we collect, use, and protect your personal information. By using Karzoun Chat, you consent to the collection and processing of your personal information as described in our Privacy Policy.

4.2. Data Security: We employ industry-standard security measures to protect your data. However, you understand and acknowledge that no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your data.

5. Fees and Payments

5.1. Subscription Fees: The use of Karzoun Chat may be subject to subscription fees. The applicable fees and payment terms will be specified on our website or communicated to you separately.

5.2. Payment Authorization: By providing payment information, you authorize us to charge the applicable fees using the selected payment method. You are responsible for ensuring the accuracy of your payment information and maintaining sufficient funds to cover the charges.

5.3. Refunds: We may have a refund policy in place, which will be specified on our website or communicated to you separately.

6. Limitation of Liability

6.1. To the maximum extent permitted by law, Karzoun

and its affiliates, officers, directors, employees, and agents shall not be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with your use of Karzoun Chat.

7. Termination

7.1. Termination by Karzoun: We reserve the right to suspend or terminate your access to Karzoun Chat at any time for any reason, including but not limited to violations of these Terms and Conditions or applicable laws.

7.2. Termination by User: You may terminate your account by contacting us at [email protected]. Any fees paid are non-refundable, except as otherwise specified in these Terms and Conditions.

8. Governing Law and Dispute Resolution

8.1. Governing Law: These Terms and Conditions shall be governed by and construed in accordance with the laws of the United Arab Emirates.

8.2. Dispute Resolution: Any dispute arising out of or in connection with these Terms and Conditions shall be subject to the exclusive jurisdiction of the courts of the United Arab Emirates.

9. Contact Information

If you have any questions or concerns regarding these Terms and Conditions, please contact us at:

Karzoun Media Marketing and Digital Services
Email: [email protected]
Phone: +971507746687
UAE

By using Karzoun Chat, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions.